Privacy and GDPR Policy

Effective Date: 1st Nov 2023

Introduction

Connect Care & Support (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy and GDPR Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: Name, email address, phone number, and mailing address.
2. Job Application Information: Information submitted via our job application form, including resume, cover letter, and related documents.
3. Website Usage Data: Data collected through Google Analytics and Rank Math SEO for website traffic analysis. This may include IP addresses, browser information, and pages visited.
4. Communication Data: Information submitted through our contact form, including your name, email address, and any message content.

How We Use Your Information

We use your personal information for the following purposes:

1. To respond to your inquiries or requests submitted through our contact form.
2. To assess and process job applications sent to us via email.
3. To analyze website traffic and improve our website’s performance and content.
4. To comply with legal obligations, including data protection and privacy laws.

Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent. However, we may share your data with:

1. Service Providers: Third-party service providers that assist us in website analytics and hosting.
2. Legal Compliance: When required by law, we may disclose your information to regulatory authorities, law enforcement agencies, or other legal entities.

Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

1. Access: You have the right to access your personal data that we hold.
2. Rectification: You can request the correction of inaccurate or incomplete data.
3. Erasure: You may request the deletion of your personal data under certain circumstances.
4. Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
5. Withdraw Consent: If we process data based on your consent, you have the right to withdraw your consent at any time.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us at:

Changes to this Privacy Policy

We reserve the right to update or change this Privacy and GDPR Policy at any time. Please review this policy periodically for any changes. Your continued use of our website or services after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by the updated policy.